The Latest
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European tech alliance rolls out switching specs to ease multicloud adoption
The lobbying group released a framework to help standardize EU Data Act compliance ahead of the 2025 enforcement deadline.
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Taco Bell puts AI front-and-center in drive-thru strategy
The restaurant brand’s AI investments aim to improve drive-thru ordering and improve scheduling practices.
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Courtesy of Entain
Kraft Heinz digital chief Dafne Guisard departs
The organization's chief strategy, transformation and digital officer will join sports betting company Entain in January.
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IBM, Cognizant team up to tame rising enterprise cloud bills
The two companies launched a FinOps Center of Excellence initiative to help ease hybrid and multicloud cost management.
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Google Cloud to mandate MFA for all users in 2025
The policy change puts the three largest cloud providers — AWS, Microsoft Azure and Google Cloud — in position to have MFA mandates for some or all customers next year.
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6 experts on balancing IT projects, spending and risk
To build a resilient technology estate, executive boards must embrace new technologies while managing risks and aligning spending to business goals.
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Tech executives reassess IT resilience in CrowdStrike outage aftermath
Nearly all organizations have known operational weaknesses that leave IT systems vulnerable to service interruptions, according to Cockroach Labs.
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AWS launches alliance to boost customers’ generative AI adoption
Deloitte, Booz Allen Hamilton and Rackspace Technology are among the initial partners that will support growing demand and relieve capacity constraints.
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How one CIO navigated the aftermath of a scrapped ERP overhaul
Quitting an initiative two years in and restarting from scratch is never easy, but sometimes it is necessary, according to Michael Eubanks, goeasy EVP and CIO.
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4 tech issues to watch in Trump’s second term
AI, cloud and cybersecurity policies are in the spotlight ahead of the forthcoming Trump administration.
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Why CX is becoming the new priority for CIOs
Bojangles CIO Richard Del Valle witnessed the priority shift first hand as his team pivoted from operating as an infrastructure- to a guest-focused IT team.
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AIG leans on generative AI to speed underwriting
The insurance company is using large language model technologies to drive digital transformation as part of a broader enterprise simplification push, Chairman and CEO Peter Zaffino said Tuesday.
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Most IT leaders like their chances against AI risks
Decision-makers indicate confidence in addressing data access, skill gaps and shadow AI challenges, according to a TeamViewer report.
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Cloud consumption surge strains even the largest hyperscalers
“We have more demand than we could fulfill if we had even more capacity today,” Amazon CEO Andy Jassy said Thursday. “Everyone today has less capacity than they have demand.”
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Roberto Torres/CIO Dive
How General Mills found business value in generative AI
The company drew on its experience developing machine learning solutions to manage the deployment of its MillsChat tool, according to Jaime Montemayor, chief digital and technology officer at General Mills.
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Tools to solve AI’s trust problem come at a cost
Enterprises allocating resources to strengthen governance will experience 35% more revenue growth than those that don't, Gartner predicts.
Updated Nov. 7, 2024 -
Photo illustration: Industry Dive; Joe Readle/Getty Images; Brandon Bell/Getty Images
As presidential election looms, disparate approaches to cyber policy come into focus
Government officials and security leaders hope the nation’s need for cyber resilience will transcend partisan politics regardless of the election results.
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FTC cloud market inquiry remains unresolved as US presidential race enters final stretch
An ongoing investigation into hyperscaler competition initiated last year by the Federal Trade Commission has largely been overshadowed by AI regulation concerns.
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Tech jobs, unemployment each rose slightly in October
The U.S. Bureau of Labor Statistics flagged adverse weather events in the Southwest as a factor in tamer economic growth nationally.
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Lindsey Wilkinson/CIO Dive
AWS earnings round out a quarter of hyperscaler AI wins
The company cited AI demand as a driver of enterprise cloud consumption, a clear trend among large vendors.
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Roberto Torres/CIO Dive
How Principal Financial Group’s C-suite drives digital innovation
A sharp focus on how technology helps customers can help bring tech and finance chiefs together, according to VP and CIO of Enterprise Business Solutions Ryan Downing.
Updated Nov. 1, 2024 -
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7 Gartner trends for CIOs to watch in 2025 and beyond
The analyst firm used this year's trends list to spotlight the role of AI in the enterprise, especially as vendors change how AI agents are delivered.
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Microsoft runs into cloud constraints as Azure AI business booms
Data centers “don’t get built overnight,” CEO Satya Nadella said Wednesday during the company’s Q1 2025 earnings call.
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When is generative AI the wrong tool?
Despite the hype, the technology is often not the most cost-effective, reliable or efficient tool for enterprises to use, according to Gartner’s Rita Sallam.
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KPMG pilots AI agents
The accounting and consulting firm is interested in becoming a leader in the emerging AI agent space.
